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26 results for Customer Support AI

Airbnb CEO Brian Chesky to Launch New AI Lab Amid Evolving Tech LandscapeHow It Works
Airbnb CEO Brian Chesky to Launch New AI Lab Amid Evolving Tech Landscape

Airbnb CEO Brian Chesky plans to launch a new AI lab after holding off on AI partnerships, aiming to build custom tech for better user experiences.

Jun 5, 20262m read
Hackers Exploit Meta’s AI Chatbot to Steal and Resell Celebrity Instagram AccountsBig Tech
Hackers Exploit Meta’s AI Chatbot to Steal and Resell Celebrity Instagram Accounts

Hackers tricked Meta's AI chatbot to steal and resell celebrity Instagram accounts before the company fixed the security flaw.

Jun 2, 20262m read
Microsoft Coaches Sales Teams to Highlight Advantages of Its Own AI Over OpenAI and AnthropicStartups
Microsoft Coaches Sales Teams to Highlight Advantages of Its Own AI Over OpenAI and Anthropic

Microsoft is training sales teams to promote its AI models as more efficient and cost-effective than competitors OpenAI and Anthropic.

Jul 16, 20263m read
Internet Pioneer Vint Cerf Proposes Standard to Identify AI Agents OnlineAI Tools
Internet Pioneer Vint Cerf Proposes Standard to Identify AI Agents Online

Vint Cerf, internet pioneer, proposes a standard to identify autonomous AI agents operating openly online for better transparency and security.

Jul 15, 20263m read
Libraries Lead a Growing Movement to Help People Navigate Life Without AIPolicy & Society
Libraries Lead a Growing Movement to Help People Navigate Life Without AI

Public libraries are hosting popular workshops to help people live with less reliance on AI amid growing concerns about privacy and control.

Jul 26, 20263m read
Google's Gemini and OpenAI's ChatGPT Each Surpass One Billion UsersStartups
Google's Gemini and OpenAI's ChatGPT Each Surpass One Billion Users

Google's Gemini and OpenAI's ChatGPT have each surpassed one billion monthly users, highlighting the growing role of conversational AI worldwide.

Aug 12, 20263m read
Anthropic’s Claude AI Shows Loopholes in Content Moderation for Explicit MaterialPolicy & Society
Anthropic’s Claude AI Shows Loopholes in Content Moderation for Explicit Material

Tests show Anthropic’s Claude AI can be easily coaxed into generating explicit content despite built-in restrictions.

Aug 22, 20263m read
Stripe’s Acquisition of OpenRouter Driven by Practical AI Integration, Not 'Singularity' HypeAI Tools
Stripe’s Acquisition of OpenRouter Driven by Practical AI Integration, Not 'Singularity' Hype

Stripe’s acquisition of OpenRouter is driven by practical AI needs, focusing on flexible model integration rather than speculative singularity goals.

Aug 20, 20263m read
Moonshot AI Unveils Kimi Update, Sparking Debate Over AI’s Role in SocietyBig Tech
Moonshot AI Unveils Kimi Update, Sparking Debate Over AI’s Role in Society

Moonshot AI's updated Kimi model raises debate over AI’s potential role in shaping ideological narratives and the challenges of bias in AI development.

Jul 19, 20263m read
Google’s Gemini Reaches 1 Billion Users, Setting a New Growth RecordAI Tools
Google’s Gemini Reaches 1 Billion Users, Setting a New Growth Record

Google’s Gemini AI has surpassed 1 billion users, becoming the fastest-growing product in the company's history amid growing questions about future updates.

Aug 12, 20264m read
Anthropic’s Government Clash Could Boost Its Business Popularity, Data ShowsBig Tech
Anthropic’s Government Clash Could Boost Its Business Popularity, Data Shows

Anthropic’s clash with the Trump administration may be boosting its popularity among businesses, according to new sales data from Ramp.

Jun 17, 20262m read
OpenAI Temporarily Halts Pro Subscription Sign-Ups Amid Rising Demand from AstraResearch
OpenAI Temporarily Halts Pro Subscription Sign-Ups Amid Rising Demand from Astra

OpenAI pauses new Pro subscription sign-ups to expand capacity after heavy demand from Astra strains its systems.

Sep 11, 20262m read
Salesforce and Nvidia Collaborate on Advanced AI Model Targeting Sales and Customer SupportPolicy & Society
Salesforce and Nvidia Collaborate on Advanced AI Model Targeting Sales and Customer Support

Salesforce and Nvidia introduce Koa, an AI model built on Nvidia's Nemotron, designed to boost sales and customer support through advanced reasoning.

Sep 15, 20263m read
Christopher Nolan Warns AI Could Be a ‘Trojan Horse’ for SocietyHow It Works
Christopher Nolan Warns AI Could Be a ‘Trojan Horse’ for Society

Christopher Nolan warns AI may conceal hidden risks, calling it a 'Trojan horse' that could impact creativity and society.

Jul 20, 20263m read
Nvidia Pushes to Transform Computing Power into a New Financial AssetResearch
Nvidia Pushes to Transform Computing Power into a New Financial Asset

Nvidia teams with major financiers to create a $500B market treating computing power as a new tradable asset class.

Aug 19, 20264m read
Why Apple Is Raising Prices Amid the AI BoomBig Tech
Why Apple Is Raising Prices Amid the AI Boom

Apple is raising prices on popular devices due to the growing costs of supporting AI technology, affecting laptops, tablets, and smart speakers.

Jun 28, 20262m read
Inside Uber's Strategy: From Hotels to Robotaxis and Focused InnovationStartups
Inside Uber's Strategy: From Hotels to Robotaxis and Focused Innovation

Uber’s product chief reveals the company’s focused approach to hotels, robotaxis, AI, and financial services amid evolving partnerships.

Jul 14, 20263m read
Amazon’s Alexa Plus Update Enhances Smart Home Control with Deeper AI IntegrationHow It Works
Amazon’s Alexa Plus Update Enhances Smart Home Control with Deeper AI Integration

Amazon updates Alexa Plus to better handle complex smart home commands, connecting seamlessly with devices from Bosch, Whirlpool, and more.

Jul 24, 20263m read
Roland Launches Melody Flip, Bringing Generative AI to Music CreationStartups
Roland Launches Melody Flip, Bringing Generative AI to Music Creation

Roland introduces Melody Flip, a generative AI plug-in that helps musicians create melodies and musical ideas within their DAWs.

Sep 5, 20263m read
Listen Labs Halts $1.5 Billion Funding Round Amid Salesforce NegotiationsHow It Works
Listen Labs Halts $1.5 Billion Funding Round Amid Salesforce Negotiations

Listen Labs halted a $1.5B Series C funding round amid talks with Salesforce, signaling potential strategic partnership or acquisition.

Sep 10, 20263m read
Meta Eyes Broad Enterprise AI Market Beyond Just Agents, Says ZuckerbergAI Tools
Meta Eyes Broad Enterprise AI Market Beyond Just Agents, Says Zuckerberg

Meta CEO Mark Zuckerberg highlights a broad enterprise AI strategy covering agents, APIs, compute, and internal software tools.

Jul 30, 20263m read
Lovable Eyes Big Growth with $13.2 Billion Valuation in SightBig Tech
Lovable Eyes Big Growth with $13.2 Billion Valuation in Sight

Lovable is in talks to raise $300 million, aiming to double its valuation to $13.2 billion with Menlo Ventures leading the investment round.

Jul 9, 20261m read
GM Unveils Smart EV Tech to Support the Power Grid Amid Rising AI Energy NeedsHow It Works
GM Unveils Smart EV Tech to Support the Power Grid Amid Rising AI Energy Needs

GM introduces vehicle-to-grid tech and sodium-ion batteries to help EVs support the power grid amid growing AI energy demands.

Jun 10, 20262m read
OpenAI Introduces Ads to ChatGPT’s Free and Go Plans in IndiaAI Tools
OpenAI Introduces Ads to ChatGPT’s Free and Go Plans in India

OpenAI begins showing ads in ChatGPT's free and Go subscription tiers in India, targeting over 100 million weekly users to support sustainable growth.

Aug 27, 20264m read
Inside Vertu’s $6,880 AI Agent: Performance, Battery, and Daily Use UncoveredBig Tech
Inside Vertu’s $6,880 AI Agent: Performance, Battery, and Daily Use Uncovered

Vertu's $6,880 foldable offers tailored AI for executives, with strong security and solid battery life but limited conversational skills.

Jul 18, 20263m read
Microsoft Steps Up Its AI Game with New Models and Tools to Rival OpenAI and AnthropicResearch
Microsoft Steps Up Its AI Game with New Models and Tools to Rival OpenAI and Anthropic

Microsoft unveils new AI models and tools to challenge OpenAI and Anthropic, aiming to expand its AI footprint and innovation.

Jul 30, 20264m read